Our Guarantees
30-Day Satisfaction Guarantee
We want you to be satisfied with your eyewear purchased from our Optical Centers. Any glasses and/or contact lenses that you purchase from us come with a 30-day satisfaction guarantee. You may exchange or return them for a complete refund within 30 days from the date you first receive your eyewear. This guarantee does not cover accidental damage, scratches, or breakage that occurs after you receive your eyewear. Contact lens boxes must be returned to an Optical Center unopened, unexpired, undamaged, and unmarked to be eligible for a refund or exchange.
90-Day Prescription Guarantee
Your eyeglasses also come with a 90-day prescription guarantee. Doctor-approved prescription changes can be made at no charge within 90 days from the date you first receive your eyewear.
Protection & Savings Plan for Eyeglasses Details
This $25 two-year agreement provides:
Savings Plan for Contacts Details
This $25 two-year agreement provides:
We want you to be satisfied with your eyewear purchased from our Optical Centers. Any glasses and/or contact lenses that you purchase from us come with a 30-day satisfaction guarantee. You may exchange or return them for a complete refund within 30 days from the date you first receive your eyewear. This guarantee does not cover accidental damage, scratches, or breakage that occurs after you receive your eyewear. Contact lens boxes must be returned to an Optical Center unopened, unexpired, undamaged, and unmarked to be eligible for a refund or exchange.
90-Day Prescription Guarantee
Your eyeglasses also come with a 90-day prescription guarantee. Doctor-approved prescription changes can be made at no charge within 90 days from the date you first receive your eyewear.
Protection & Savings Plan for Eyeglasses Details
This $25 two-year agreement provides:
- 50% off a replacement frame and/or lenses if the ones you purchased are broken or scratched
- 25% off additional pairs of prescription eyewear (frame & lenses purchased together)
- 25% off non-prescription sunglasses
Savings Plan for Contacts Details
This $25 two-year agreement provides:
- $7 off per box of contact lenses
- 25% off prescription eyewear
- 25% off non-prescription sunglasses
- 10% off contact lens solutions purchased in our Optical Centers
- 50% off polishing of rigid gas permeable lenses