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Returning User

Note: Your Vision Essentials kp2020.org login may be different from other Kaiser Permanente logins.


Please be aware that optical benefits cannot be applied when ordering online. Please visit your nearest location for assistance.

First Time User

Welcome to the Online Contact Lens Refill Service. It’s a fast and convenient way to reorder your contact lenses. Plus, shipping is FREE.

You can use this service to reorder most soft/disposable contact lenses if you have a valid prescription and have previously ordered at a Kaiser Washington clinic or by phone.

If you’re using this refill service for the first time, please see our "first-time user guide." When you’re ready to start, have your Member ID card available, click “Create your account” and follow the prompts to set up your user name and password.

If you’ve used the system before, simply enter your user name and password at left and click “Login” to begin reordering.

Want to use your benefits? Order by phone.

Need to order rigid gas permeable lenses? Order at an optical shop.

Need ordering help? Most questions answered here.

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